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Sunshine Coast resort pivots services to support local community

During a turbulent time for the tourism industry, one Sunshine Coast resort has reconfigured its services to support the local community and keep its employees at work.
The Lund Resort
The Lund Resort has acted quickly to close the resort while keeping its grocery store Stock Pile, open during the pandemic.

During a turbulent time for the tourism industry, one Sunshine Coast resort has reconfigured its services to support the local community and keep its employees at work.

The Lund Resort at Klah ah men, is a full-service retreat owned and operated by the Tla’amin First Nation in the oceanfront village of Lund. The resort has acted quickly in the rapidly changing circumstances related to the COVID-19 pandemic to make the difficult decision to close the resort while boosting the grocery services available to the public.

“The health and well-being of our team associates, our guests and above all the Tla’amin Nation’s community is our top priority, remaining at the forefront as we make decisions in this rapidly evolving situation,” General Manager Scott Wilshaw says. “We’re doing what’s sensible for the community and the people who work here by keeping only community-driven services open.”

The resort’s new grocery store, Stock Pile, will remain open seven days a week from 7 a.m. to 7 p.m. The store has expanded to 2,000 square feet of space to allow for increased inventory. In addition to fresh produce, Stock Pile will feature a new deli that offers a large selection of hot and cold takeaway items.

Customers can order online, and Stock Pile will deliver for free. The resort has also set up increased outdoor seating so customers can enjoy the beautiful ocean-front view while maintaining a safe distance from each other.

“We know a lot of people who are elderly and don’t want to go all the way into Powell River or Campbell River for their supplies. We can drop their food off for them. We’re making sure we’re helping people who are part of our community,” Wilshaw says.

The resort’s gas bar will also remain open for those who want to fill up their boats or canisters.

Most of the resort’s staff has been reassigned to accommodate the expanded grocery store and services.

“We’ve got basically all of our staff new positions. That’s something we’re really proud of,” Wilshaw says. “We didn’t want to just lay off a bunch of people. We wanted to help them.”

The Tla’amin First Nation, resort management and the team wholeheartedly thank the communities of the Sunshine Coast for their loyalty and continued support during this period. Everyone is looking forward to welcoming the world back to The Lund Resort once travel bans have been lifted.

“We’re deeply saddened by this situation,” Wilshaw says. “We had a great, award-winning year in 2019, and we were on track to do even better this year. But at the end of the day, we still believe it was the right choice to make. And we will be back. We will definitely be back.”

For more information about Stock Pile and the Lund Resort’s services, visit www.lundresort.com.